At ServiceLink SA, we are committed to being transparent about how we use information. This Cookie Policy explains what cookies are, how we use them, your privacy choices, and your rights under the Protection of Personal Information Act (POPIA) and, where relevant, international standards like GDPR.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help us:
- Make the website function securely and efficiently.
- Remember your preferences (like login, region, or language).
- Understand how our website is used so we can improve it.
- Deliver relevant content and advertising.
👉 Cookies cannot run programs or deliver viruses to your device.
Types of Cookies
- First-party cookies → set directly by ServiceLink SA.
- Third-party cookies → set by our trusted partners (e.g., analytics, ads, chat tools).
- Session cookies → temporary, deleted when you close your browser.
- Persistent cookies → remain on your device for a set period (days to years).
2. How We Use Cookies
We group our cookies into four categories:
3. Examples of Cookies We Use
👉 This list is not exhaustive and may change as we add or remove tools. The latest version is always available in our Cookie Settings panel.
4. Your Cookie Choices & Controls
You are in control of your cookies.
Cookie Consent Banner
On your first visit, you can:
- Accept All – Allow all cookies
- Reject All – Allow only essential cookies
- Manage Preferences – Choose which cookies to allow
Cookie Settings (anytime)
You can adjust your preferences via the “Cookie Settings” link in our footer.
Browser Controls
You can block or delete cookies directly in your browser. Helpful guides:
5. If You Reject Non-Essential Cookies
- Our website will still function with essential cookies.
- Performance, Functionality, and Advertising cookies won’t run.
- Your experience may be less personalised, and analytics data will be limited.
6. Third-Party Cookies & International Transfers
We work with trusted partners (e.g., Google Analytics, ad networks, chat providers) who may set cookies. These providers may process your data outside South Africa.
We ensure appropriate safeguards (e.g., data protection agreements).
Each provider has its own privacy policy:
7. How Long Cookies Last
- Session cookies → deleted when you close your browser.
- Persistent cookies → remain between 1 day and 2 years depending on purpose.
- Analytics data is retained in aggregated or pseudonymised form and deleted when no longer needed.
8. Your POPIA Rights
Under POPIA, you have the right to:
- Access the personal information we hold.
- Request corrections or deletions.
- Withdraw consent to non-essential cookies at any time.
👉 For broader data requests, please see our full Privacy Policy or contact us directly.
9. Updates to This Policy
We may update this Cookie Policy to reflect changes in technology, law, or our services. Updates will be posted here with a revised “Last Updated” date. If changes are significant, we may request renewed consent.
10. Contact Us
For questions, concerns, or to exercise your rights:
- 📧 Email: privacy@servicelinksa.co.za
- 📍 Address: [Insert ServiceLink SA Physical Address]
If you believe your information has been mishandled, you may also lodge a complaint with the Information Regulator of South Africa.
.legal-page-content {
font-family: -apple-system, BlinkMacSystemFont, “Segoe UI”, Roboto, Oxygen-Sans, Ubuntu, Cantarell, “Helvetica Neue”, sans-serif;
line-height: 1.6;
color: #333;
max-width: 1000px;
margin: 0 auto;
padding: 20px;
}
.legal-content {
background: white;
padding: 30px;
border-radius: 8px;
box-shadow: 0 2px 10px rgba(0,0,0,0.05);
overflow-x: auto; /* This enables horizontal scrolling */
width: 100%;
}
.legal-content h2 {
color: #2c3e50;
border-bottom: 2px solid #e0e0e0; /* Visible border */
padding-bottom: 10px;
margin-top: 40px;
}
/* CRITICAL TABLE FIXES */
.cookie-table {
overflow-x: auto;
width: 100%;
margin: 25px 0;
border: 2px solid #2c3e50; /* Strong visible border */
border-radius: 8px;
background: white;
box-shadow: 0 2px 8px rgba(0,0,0,0.1);
}
.cookie-table table {
min-width: 900px; /* Increased width for better spacing */
width: 100%;
border-collapse: collapse;
border: 1px solid #ccc; /* Table border */
}
/* STRONG VISIBLE BORDERS */
.cookie-table th,
.cookie-table td {
padding: 14px 16px;
text-align: left;
border: 2px solid #d0d0d0; /* Thick visible borders */
vertical-align: top;
font-size: 0.95em;
}
.cookie-table th {
background-color: #2c3e50; /* Dark header */
color: white;
font-weight: 600;
border: 2px solid #2c3e50; /* Match header background */
font-size: 1em;
}
.cookie-table tr:nth-child(even) {
background-color: #f8f9fa;
}
.cookie-table tr:hover {
background-color: #e3f2fd;
}
.cookie-table code {
background-color: #f5f5f5;
padding: 3px 8px;
border-radius: 4px;
border: 1px solid #ccc;
font-family: ‘Courier New’, monospace;
font-size: 0.9em;
color: #d63384;
font-weight: bold;
}
/* Mobile responsive */
@media (max-width: 768px) {
.legal-content {
padding: 15px;
overflow-x: auto;
}
.cookie-table {
border: 2px solid #2c3e50;
margin: 20px 0;
}
.cookie-table table {
min-width: 1100px; /* Even wider for mobile scrolling */
}
.cookie-table th,
.cookie-table td {
padding: 10px 12px;
border: 2px solid #d0d0d0; /* Keep thick borders on mobile */
font-size: 0.9em;
}
.cookie-table th {
font-size: 0.95em;
}
}
/* Scrollbar styling for better visibility */
.cookie-table::-webkit-scrollbar {
height: 12px;
}
.cookie-table::-webkit-scrollbar-track {
background: #f1f1f1;
border-radius: 6px;
}
.cookie-table::-webkit-scrollbar-thumb {
background: #2c3e50;
border-radius: 6px;
}
.cookie-table::-webkit-scrollbar-thumb:hover {
background: #1a252f;
}